How To Fix /SRMSMC/EXT_COMMON012 - Password and confirmed password must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_COMMON -

• Message number: 012

• Message text: Password and confirmed password must be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON012 - Password and confirmed password must be identical ?

  The SAP error message /SRMSMC/EXT_COMMON012 indicates that there is a mismatch between the password and the confirmed password during a password change or reset process. This error typically occurs in the context of user management or when configuring settings that require a password input.
  Cause:
  The primary cause of this error is that the password entered in the "Password" field does not match the password entered in the "Confirm Password" field. This can happen due to:
  
  Typing Errors: The user may have mistyped the password in one of the fields.
  Copy-Paste Issues: If the password is copied and pasted, there may be hidden characters or spaces that cause the mismatch.
  User Confusion: The user may not be aware that both fields need to match exactly.
  
  Solution:
  To resolve this error, follow these steps:
  
  Re-enter Password: Carefully type the password in both fields, ensuring that they match exactly.
  Check for Spaces: Make sure there are no leading or trailing spaces in either field.
  Use a Password Manager: If you are copying and pasting the password, consider using a password manager to avoid hidden characters.
  Clear Browser Cache: If you are using a web interface, clearing the browser cache or trying a different browser may help.
  Check for Special Characters: Ensure that any special characters in the password are correctly entered in both fields.
  
  Related Information:
  
  Password Policies: Ensure that the password meets any defined security policies (e.g., minimum length, complexity requirements).
  User Roles and Permissions: If the issue persists, check if the user has the necessary permissions to change the password.
  SAP Notes: Look for any relevant SAP Notes or documentation that may provide additional context or solutions for this error.
  System Logs: Check system logs for any additional error messages or warnings that may provide more insight into the issue.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP administrator or support team for further assistance.