How To Fix /SRMSMC/EXT_COMMON011 - Confirm Password is a mandatory field


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/EXT_COMMON -

  • Message number: 011

  • Message text: Confirm Password is a mandatory field

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON011 - Confirm Password is a mandatory field ?

    The SAP error message /SRMSMC/EXT_COMMON011 Confirm Password is a mandatory field typically occurs in the context of user account management, particularly when a user is trying to change their password or create a new user account in the SAP system. This error indicates that the system requires the user to confirm their new password, but the confirmation field has been left blank.

    Cause:

    1. Missing Confirmation Password: The user did not enter a value in the "Confirm Password" field when attempting to change or set a password.
    2. User Interface Issue: There may be a problem with the user interface that prevents the confirmation field from being filled or recognized.
    3. Validation Rules: The system has validation rules that require both the new password and the confirmation password to be filled out.

    Solution:

    1. Fill in the Confirmation Password: Ensure that you enter the same password in both the "New Password" and "Confirm Password" fields. This is a common requirement to ensure that the user has correctly typed their desired password.
    2. Check for UI Issues: If you believe you have entered the confirmation password but still receive the error, try refreshing the page or logging out and back in to see if the issue persists.
    3. Browser Compatibility: Sometimes, browser issues can cause problems with form submissions. Try using a different browser or clearing the cache of your current browser.
    4. Consult Documentation: If the problem continues, refer to the SAP documentation or help resources for guidance on password management.
    5. Contact Support: If none of the above solutions work, consider reaching out to your SAP system administrator or support team for further assistance.

    Related Information:

    • Password Policies: Familiarize yourself with your organization's password policies, as they may have specific requirements for password complexity and confirmation.
    • User Roles and Permissions: Ensure that you have the necessary permissions to change passwords or create user accounts, as restrictions may apply based on user roles.
    • SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to password management in your version of SAP.

    By following these steps, you should be able to resolve the error and successfully change or set your password in the SAP system.

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