How To Fix /SRMSMC/EXT_COMMON008 - Enter a valid e-mail address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/EXT_COMMON -

  • Message number: 008

  • Message text: Enter a valid e-mail address

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON008 - Enter a valid e-mail address ?

    The SAP error message /SRMSMC/EXT_COMMON008 Enter a valid e-mail address typically occurs when a user is trying to input an email address in a field that requires a valid format, but the entered email does not meet the expected criteria. This can happen in various SAP applications, particularly in the Supplier Relationship Management (SRM) module or other areas where email addresses are required.

    Cause:

    1. Invalid Format: The email address entered does not conform to standard email formatting rules (e.g., missing "@" symbol, no domain, invalid characters).
    2. Empty Field: The email field may be left blank when it is required.
    3. Leading/Trailing Spaces: Extra spaces before or after the email address can cause validation issues.
    4. Special Characters: Use of unsupported special characters in the email address.

    Solution:

    1. Check Format: Ensure that the email address follows the correct format: local-part@domain.com. For example, john.doe@example.com.
    2. Remove Spaces: Make sure there are no leading or trailing spaces in the email address.
    3. Use Valid Characters: Ensure that the email address contains only valid characters (letters, numbers, periods, hyphens, and underscores).
    4. Field Requirement: If the field is mandatory, ensure that it is not left empty.
    5. Test with Different Email: If the issue persists, try entering a different email address to see if the problem is specific to the one you are using.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Documentation: Refer to the user documentation for the specific SAP module you are using to understand the requirements for email fields.
    • System Configuration: If you are an administrator, review the system configuration settings related to email validation to ensure they are set correctly.
    • Contact Support: If the issue cannot be resolved, consider reaching out to your SAP support team for further assistance.

    By following these steps, you should be able to resolve the error message and successfully enter a valid email address in the required field.

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