How To Fix /SRMSMC/EXT_COMMON007 - E-Mail is a mandatory field

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_COMMON -

• Message number: 007

• Message text: E-Mail is a mandatory field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON007 - E-Mail is a mandatory field ?

  The SAP error message /SRMSMC/EXT_COMMON007 E-Mail is a mandatory field typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where email addresses are required for certain processes, such as creating or updating supplier information, user profiles, or other related entities.
  Cause:
  The error indicates that an email address is required but has not been provided in the relevant field. This can happen in various scenarios, such as:
  
  Creating a New Supplier: When trying to create a new supplier record, the email field is left blank.
  Updating Supplier Information: If you are updating an existing supplier's information and the email field is not filled in.
  User Profile Management: When managing user profiles, if the email field is not populated, the system will throw this error.
  
  Solution:
  To resolve this error, you need to ensure that the email field is filled in wherever it is required. Here are the steps you can take:
  
  
  Check the Input Form: Go back to the form or screen where you encountered the error and locate the email field. Make sure to enter a valid email address.
  
  
  Validation: Ensure that the email address you are entering is in the correct format (e.g., [e-mail]).
  
  
  Review Configuration: If you are a system administrator or have access to configuration settings, check if there are any custom settings or validations that might be affecting the email field requirement.
  
  
  User Roles and Permissions: Ensure that the user role you are using has the necessary permissions to enter or modify email addresses.
  
  
  Consult Documentation: If you are unsure about the requirements for the email field, consult the SAP documentation or help resources related to the specific module you are working with.
  
  
  Contact Support: If the issue persists after ensuring the email field is filled correctly, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Training: Ensure that users are trained on the importance of filling in mandatory fields, including email addresses, to avoid such errors in the future.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in SAP.