How To Fix /SRMSMC/EVAL_EV_TRIG017 - Determined evaluation template with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EVAL_EV_TRIG -

• Message number: 017

• Message text: Determined evaluation template with key &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EVAL_EV_TRIG017 - Determined evaluation template with key &1 does not exist ?

  The SAP error message /SRMSMC/EVAL_EV_TRIG017 indicates that the system is trying to access an evaluation template that does not exist in the system. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when the system is attempting to evaluate a supplier or a related process, but it cannot find the specified evaluation template.
  Cause:
  
  Missing Evaluation Template: The evaluation template with the specified key (indicated by &1 in the error message) has not been created or has been deleted.
  Incorrect Configuration: The configuration settings may point to a non-existent evaluation template.
  Authorization Issues: The user may not have the necessary authorizations to access the evaluation template.
  Transport Issues: If the evaluation template was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  
  Check for Existence: Verify if the evaluation template with the specified key exists in the system. You can do this by navigating to the relevant transaction or customizing area where evaluation templates are managed.
  Create or Restore Template: If the template does not exist, you may need to create a new evaluation template or restore it from a backup if it was deleted.
  Review Configuration: Check the configuration settings to ensure that they are pointing to the correct evaluation template. This may involve reviewing the customizing settings in the SPRO transaction.
  Authorization Check: Ensure that the user has the necessary authorizations to access the evaluation template. This may involve checking user roles and permissions.
  Transport Check: If the template was supposed to be transported from another system, verify the transport logs to ensure that the transport was successful and that the template is present in the target system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE11 (for data dictionary), or SE80 (for object navigator) to investigate further.
  Documentation: Refer to SAP documentation or help resources for more information on managing evaluation templates in SRM.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.