How To Fix /SRMSMC/BP_UI_MSG064 - Close the window (do not reject) and process the work item again

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BP_UI_MSG -

• Message number: 064

• Message text: Close the window (do not reject) and process the work item again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BP_UI_MSG064 - Close the window (do not reject) and process the work item again ?

  The SAP error message /SRMSMC/BP_UI_MSG064 typically indicates that there is an issue with processing a work item in the SAP Business Workflow or SAP Supplier Relationship Management (SRM) system. The message suggests that the user should close the current window and reprocess the work item instead of rejecting it.
  
  Cause:
  
  Incomplete Data: The work item may have incomplete or incorrect data that prevents it from being processed correctly.
  System Lock: The work item might be locked by another user or process, preventing you from completing the action.
  User Authorization: The user may not have the necessary authorizations to process the work item.
  Technical Issues: There could be a temporary technical issue or a bug in the system that is causing the error.
  
  
  Solution:
  
  Close the Window: As the message suggests, close the current window without rejecting the work item.
  Reopen the Work Item: Navigate back to the work item and attempt to process it again. This may resolve