How To Fix SRMF071 - Service provider called: SP object in error state

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMF - SRM Framework

• Message number: 071

• Message text: Service provider called: SP object in error state

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRMF071 - Service provider called: SP object in error state ?

  The SAP error message SRMF071 indicates that a service provider object is in an error state. This typically occurs in the context of SAP's Service Management or Service Provider Framework, where a service provider is expected to perform certain functions but has encountered an issue that prevents it from doing so.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration of the service provider or the service itself.
  System Errors: Technical issues within the SAP system, such as database connectivity problems or system resource limitations.
  Service Provider Status: The service provider may be in a state that does not allow it to process requests (e.g., it may be disabled or not properly initialized).
  Dependencies: Other components or services that the service provider relies on may be down or misconfigured.
  Authorization Issues: The user or process attempting to call the service may not have the necessary permissions.
  
  Solution:
  To resolve the SRMF071 error, you can follow these steps:
  
  
  Check Service Provider Status: Verify the status of the service provider in the SAP system. Ensure that it is active and properly configured.
  
  
  Review Configuration: Go through the configuration settings for the service provider and the associated services. Make sure all parameters are set correctly.
  
  
  Check Logs: Look at the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Restart Services: If applicable, try restarting the service provider or the related services to reset their state.
  
  
  Check Dependencies: Ensure that all dependent services and components are operational. If any are down, address those issues first.
  
  
  Authorization Check: Verify that the user or process has the necessary authorizations to access and invoke the service.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific service provider you are using for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and SOST (Send Requests) for monitoring and troubleshooting.
  SAP Notes: Search for SAP Notes related to SRMF071 or the specific service provider you are using, as they may contain patches or specific guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the SRMF071 error in your SAP system.