How To Fix SRM_REFGEN015 - The start or end marker for the context counter is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_REFGEN -

• Message number: 015

• Message text: The start or end marker for the context counter is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_REFGEN015 - The start or end marker for the context counter is missing ?

  The SAP error message SRM_REFGEN015 indicates that there is a problem with the context counter in the SAP Supplier Relationship Management (SRM) system. This error typically arises when the system is unable to find the expected start or end markers for the context counter, which can lead to issues in processing data or executing transactions.
  Cause:
  
  
  Missing Markers: The error usually occurs when the system expects certain markers (start or end) in the context counter but cannot find them. This can happen due to:
  
  Corrupted data in the database.
  Incomplete or incorrect configuration settings.
  Issues during data migration or system upgrades.
  Custom developments or enhancements that interfere with standard processes.
  
  
  
  Data Integrity Issues: If there are inconsistencies in the data or if the data structure has been altered without proper adjustments in the related configurations, this error can occur.
  
  
  System Bugs: Occasionally, this error may be triggered by bugs in the SAP software itself, particularly if you are using an older version of the system.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings related to the context counter in the SRM system. Ensure that all necessary markers are correctly defined and that there are no missing entries.
  
  
  Data Consistency Check: Perform a data consistency check to identify any corrupted or missing data entries. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  Review Custom Code: If there are any custom developments or enhancements in your SRM system, review the code to ensure that it does not interfere with the standard processing of context counters.
  
  
  System Upgrade: If you are using an older version of SAP SRM, consider upgrading to the latest version, as newer releases often contain bug fixes and improvements.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. SAP Notes may provide patches or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and ST22 (Dump Analysis) to help diagnose the issue.
  Documentation: Review SAP documentation related to SRM and context counters for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the SRM_REFGEN015 error and implement a suitable solution.