How To Fix SRM_GENERAL005 - No hits were found

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERAL - General Message Class for Records Management

• Message number: 005

• Message text: No hits were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERAL005 - No hits were found ?

  The SAP error message SRM_GENERAL005: No hits were found typically occurs in the SAP Supplier Relationship Management (SRM) module when a search or query does not return any results. This can happen in various contexts, such as when searching for suppliers, products, or other data within the SRM system.
  Causes:
  
  Incorrect Search Criteria: The search parameters entered may be too restrictive or incorrect, leading to no matching records.
  Data Not Available: The data you are searching for may not exist in the system, either because it has not been created or has been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the data being searched for.
  System Configuration: There may be issues with the configuration of the SRM system, such as missing or incorrect settings in the backend.
  Data Synchronization Issues: If the SRM system is integrated with other systems (like ERP), there may be synchronization issues causing data to be out of date or missing.
  
  Solutions:
  
  Review Search Criteria: Double-check the search parameters you are using. Try broadening the criteria or using different keywords.
  Check Data Existence: Verify that the data you are searching for actually exists in the system. You can do this by checking the relevant tables or using different search methods.
  User Authorizations: Ensure that the user has the necessary authorizations to access the data. This may involve checking roles and permissions in the SAP system.
  System Configuration: Consult with your SAP Basis or technical team to ensure that the SRM system is properly configured and that all necessary settings are in place.
  Data Synchronization: If the SRM is integrated with other systems, check for any synchronization issues. Ensure that data is being transferred correctly and that there are no errors in the integration process.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SRM you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the SRM_GENERAL005 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SRM that may help in troubleshooting, such as BBP_PD for purchase orders or BBP_SUS for supplier management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.