How To Fix SRM_ECM_MSG171 - Exception during GetBytes in File_Info prime method raised

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 171

• Message text: Exception during GetBytes in File_Info prime method raised

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG171 - Exception during GetBytes in File_Info prime method raised ?

  The SAP error message SRM_ECM_MSG171 indicates that there was an exception during the GetBytes operation in the File_Info prime method. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when dealing with file uploads or downloads, particularly when handling binary data.
  Possible Causes:
  
  File Size Limitations: The file being processed may exceed the maximum size allowed by the system.
  Corrupted File: The file being uploaded or processed may be corrupted or not in the expected format.
  Network Issues: Temporary network issues could interrupt the file transfer process.
  Configuration Issues: There may be misconfigurations in the SRM system or related components that handle file processing.
  Database Issues: Problems with the database, such as connectivity issues or data integrity problems, could lead to this error.
  Insufficient Permissions: The user may not have the necessary permissions to access or manipulate the file.
  
  Solutions:
  
  Check File Size: Ensure that the file being uploaded does not exceed the maximum size limit set in the system. If it does, consider compressing the file or splitting it into smaller parts.
  Validate File Integrity: Verify that the file is not corrupted and is in the correct format expected by the system.
  Network Stability: Check the network connection to ensure that it is stable and that there are no interruptions during the file transfer.
  Review Configuration: Review the configuration settings in the SRM system and related components to ensure they are set up correctly for file handling.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no connectivity issues.
  Permissions Review: Ensure that the user has the necessary permissions to perform the file operation. This may involve checking user roles and authorizations in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages or stack traces that can provide further insight into the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the SRM_ECM_MSG171 error effectively.