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Message type: E = Error
Message class: SPN - SPnego
Message number: 000
Message text: New password and password confirmation do not match
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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SPN000
- New password and password confirmation do not match ?The SAP error message "SPN000 New password and password confirmation do not match" typically occurs when a user attempts to change their password in the SAP system, but the new password entered does not match the confirmation password. Here’s a breakdown of the cause, solution, and related information for this error:
Cause:
- Mismatch in Password Entry: The most common cause is that the user has entered the new password and the confirmation password incorrectly, leading to a mismatch.
- Copy-Paste Issues: Sometimes, users may copy and paste passwords, which can inadvertently include extra spaces or characters.
- Keyboard Layout: If the keyboard layout has changed (e.g., from QWERTY to another layout), the user may be entering different characters than intended.
- Password Complexity Requirements: If the new password does not meet the system's complexity requirements, it may not be accepted, leading to confusion during confirmation.
Solution:
- Re-enter Passwords: Carefully re-enter the new password and the confirmation password, ensuring they match exactly.
- Check for Extra Spaces: Make sure there are no leading or trailing spaces in either the new password or the confirmation field.
- Use a Simple Password Temporarily: If you suspect complexity requirements are an issue, try using a simple password that meets the minimum requirements to see if that resolves the issue.
- Check Keyboard Layout: Ensure that the keyboard layout is correct and that you are typing the intended characters.
- Follow Password Guidelines: Make sure the new password adheres to the organization's password policy (length, complexity, etc.).
Related Information:
By following these steps, you should be able to resolve the "SPN000 New password and password confirmation do not match" error in SAP.
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