How To Fix SOLAR_DOC211 - Web links cannot be downloaded

SAP Error Message - Details

• Message type: E = Error

• Message class: SOLAR_DOC - Error Messages for Solution Architect Document Management

• Message number: 211

• Message text: Web links cannot be downloaded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOLAR_DOC211 - Web links cannot be downloaded ?

  The SAP error message SOLAR_DOC211 indicates that web links associated with documents in the SAP Solution Manager cannot be downloaded. This issue can arise due to various reasons, including configuration problems, network issues, or permissions.
  Causes:
  
  Network Issues: The system may not be able to access the external web links due to network restrictions or firewall settings.
  Incorrect URL: The web link may be broken or incorrectly formatted, leading to a failure in downloading the content.
  Authorization Issues: The user may not have the necessary permissions to access the web links.
  Configuration Settings: There may be misconfigurations in the SAP Solution Manager settings that prevent the downloading of web links.
  Browser Compatibility: Sometimes, the browser settings or compatibility issues can also lead to problems in downloading content.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system has proper internet access and that there are no firewall rules blocking the connection to the web links.
  Verify URLs: Check the web links for correctness. Ensure that they are valid and accessible from a web browser.
  Review User Permissions: Make sure that the user has the necessary authorizations to access the web links. This may involve checking roles and authorizations in the SAP system.
  Configuration Review: Review the configuration settings in the SAP Solution Manager to ensure that they are set up correctly for handling web links.
  Browser Settings: If the issue is related to browser compatibility, try using a different browser or adjusting the settings of the current browser (e.g., disabling pop-up blockers or enabling JavaScript).
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  Documentation: Refer to the official SAP documentation for the Solution Manager for more detailed information on managing web links and troubleshooting related issues.
  Community Forums: Engaging with SAP community forums can also provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SOLAR_DOC211 error effectively.