How To Fix SOLAR_DOC021 - The document cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: SOLAR_DOC - Error Messages for Solution Architect Document Management

• Message number: 021

• Message text: The document cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOLAR_DOC021 - The document cannot be displayed ?

  The SAP error message SOLAR_DOC021 ("The document cannot be displayed") typically occurs when there is an issue with accessing or displaying a document in the SAP Solution Manager or related documentation systems. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Document Not Found: The document you are trying to access may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Incorrect Document Type: The document type may not be supported or recognized by the system.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the document from being displayed.
  Network Issues: Connectivity problems may prevent the document from being retrieved from the server.
  
  Solutions:
  
  
  Check Document Existence:
  
  Verify that the document you are trying to access actually exists in the system. You can do this by searching for the document in the relevant repository.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the document. This can be checked in the user roles and profiles in the SAP system.
  
  
  
  Verify Document Type:
  
  Make sure that the document type is supported and correctly configured in the system. Check the document type settings in the SAP configuration.
  
  
  
  Check System Configuration:
  
  Review the configuration settings in the SAP Solution Manager or the relevant module to ensure that everything is set up correctly for document management.
  
  
  
  Network and Connectivity:
  
  Ensure that there are no network issues that could be preventing access to the document. Check the connection to the SAP server and any related services.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may have provided a fix or workaround.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with details about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on document management and error handling.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to document management in SAP, such as SOLAR01 for accessing the Solution Manager documentation.
  
  By following these steps, you should be able to diagnose and resolve the SOLAR_DOC021 error in your SAP environment.