How To Fix SOI2465 - The reconnect was not started

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI2 - SOI Messages

• Message number: 465

• Message text: The reconnect was not started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOI2465 - The reconnect was not started ?

  The SAP error message SOI2465, "The reconnect was not started," typically occurs in the context of SAP's integration with other systems or when dealing with network connections. This error can arise due to various reasons, including network issues, configuration problems, or issues with the SAP system itself.
  Causes:
  
  Network Connectivity Issues: The connection between the SAP system and the external system may be interrupted or unstable.
  Configuration Errors: Incorrect settings in the SAP system or the external system can prevent a successful reconnection.
  Timeouts: If a connection attempt takes too long, it may time out, leading to this error.
  Resource Limitations: Insufficient resources (like memory or processing power) on the server can lead to connection issues.
  Service Outages: The external service or system you are trying to connect to may be down or experiencing issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the external system. Ensure that all parameters are correctly set, including hostnames, ports, and authentication details.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the external system to allow for longer connection attempts.
  Monitor System Resources: Check the server's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. If necessary, optimize the system or allocate more resources.
  Check External System Status: Verify that the external system is operational and not experiencing downtime or maintenance.
  Review Logs: Check the SAP application logs and any relevant logs from the external system for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or integration you are working with, as it may contain specific guidelines for handling connection issues.
  Community Forums: Consider checking SAP Community forums or other technical forums where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.