How To Fix SOFFICEINTEGRATION228 - Function is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 228

• Message text: Function is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION228 - Function is not supported ?

  The SAP error message "SOFFICEINTEGRATION228 Function is not supported" typically occurs when there is an issue with the integration between SAP and the office suite (usually Microsoft Office). This error can arise due to various reasons, including configuration issues, compatibility problems, or missing components.
  Causes:
  
  Unsupported Office Version: The version of Microsoft Office installed may not be compatible with the version of SAP you are using.
  Missing Add-ins: The necessary SAP add-ins for Office integration may not be installed or enabled.
  Configuration Issues: Incorrect settings in the SAP GUI or Office integration settings can lead to this error.
  Corrupted Installation: The installation of either SAP or Microsoft Office may be corrupted.
  User Permissions: The user may not have the necessary permissions to perform the action that triggered the error.
  
  Solutions:
  
  Check Compatibility: Ensure that the version of Microsoft Office you are using is compatible with your version of SAP. Refer to SAP's official documentation for compatibility matrices.
  Install/Enable Add-ins:
  
  Open Microsoft Office (e.g., Word or Excel).
  Go to File > Options > Add-ins.
  Check if the SAP add-ins are listed and enabled. If not, you may need to install them.
  
  
  Reconfigure Settings:
  
  In SAP GUI, go to Options and check the settings under the Office Integration section.
  Ensure that the integration settings are correctly configured.
  
  
  Repair Installation:
  
  For Microsoft Office, you can run a repair from the Control Panel.
  For SAP, consider reinstalling or repairing the installation if you suspect corruption.
  
  
  Check User Permissions: Ensure that the user has the necessary permissions to access the functions being called. Consult with your SAP administrator if needed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to Office integration for any specific patches or updates that may address this issue.
  Documentation: Review the official SAP documentation for Office integration for detailed setup and troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.