How To Fix SOA_SD022 - Only action code 04 is supported for items.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 022

• Message text: Only action code 04 is supported for items.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD022 - Only action code 04 is supported for items. ?

  The SAP error message SOA_SD022, which states "Only action code 04 is supported for items," typically occurs in the context of Sales and Distribution (SD) when dealing with sales documents, particularly during the processing of sales orders or deliveries. This error indicates that the system is expecting a specific action code for the items being processed, and the action code provided does not match the expected value.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incorrect Action Code: The action code being used for the item is not valid for the operation being performed. In this case, action code "04" (which typically represents "Change") is expected, but a different action code is being used.
  Configuration Issues: There may be configuration settings in the system that restrict the use of certain action codes for specific item types or document types.
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the sales order or delivery that prevent the expected action from being processed.
  
  Solution:
  To resolve the SOA_SD022 error, you can take the following steps:
  
  
  Check Action Code: Verify the action code being used in the transaction. Ensure that it is set to "04" for the items you are trying to process. If you are using a custom program or interface, check the logic that determines the action code.
  
  
  Review Configuration: If you have access to the configuration settings, review the settings related to sales document processing. Ensure that the action codes are correctly defined for the relevant document types and item categories.
  
  
  Data Validation: Check the sales order or delivery for any inconsistencies or missing data. Ensure that all required fields are filled out correctly and that the document is in a valid state for processing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on the specific action codes and their usage in the context of your sales documents.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Action Codes in SAP: Action codes are used in various SAP transactions to indicate the type of operation being performed (e.g., create, change, delete). Understanding the valid action codes for your specific context is crucial.
  Sales Document Types: Different sales document types (e.g., sales orders, quotations, contracts) may have different rules regarding action codes. Familiarize yourself with the specific document types you are working with.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling action codes in your version of SAP.
  
  By following these steps, you should be able to identify the cause of the SOA_SD022 error and implement a solution to resolve it.