How To Fix SO872 - Error in SAP LDAP gateway

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 872

• Message text: Error in SAP LDAP gateway

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO872 - Error in SAP LDAP gateway ?

  The SAP error message SO872, which indicates "Error in SAP LDAP gateway," typically arises when there are issues with the connection between SAP and the LDAP (Lightweight Directory Access Protocol) server. This can occur due to various reasons, including configuration errors, network issues, or problems with the LDAP server itself.
  Causes of SO872 Error
  
  
  
  Configuration Issues: Incorrect settings in the SAP system for the LDAP connection can lead to this error. This includes wrong hostnames, ports, or authentication methods.
  
  
  Network Problems: If there are network connectivity issues between the SAP system and the LDAP server, the connection may fail, resulting in this error.
  
  
  LDAP Server Issues: The LDAP server itself may be down, misconfigured, or experiencing performance issues.
  
  
  Authentication Failures: If the credentials used to connect to the LDAP server are incorrect or if the user does not have the necessary permissions, this error can occur.
  
  
  Firewall Restrictions: Firewalls or security settings may block the connection