How To Fix SO777 - LDAP service settings are invalid

SO777 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 777

• Message text: LDAP service settings are invalid

What causes this issue?

Either there are no X.500 presettings or they are not correct.

System Response

The link to the X.500 directory cannot be created.

How to fix this error?

Ask your SAPoffice administrator. The X.500 settings must be checked
and possibly corrected in office settings.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO777 - LDAP service settings are invalid ?

  The SAP error message SO777 indicates that there is an issue with the LDAP (Lightweight Directory Access Protocol) service settings in your SAP system. This error typically arises when the configuration for LDAP integration is incorrect or incomplete. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Incorrect LDAP Configuration: The LDAP server settings (such as host, port, and base DN) may be incorrectly configured in the SAP system.
  Authentication Issues: The credentials used to connect to the LDAP server may be invalid or not have the necessary permissions.
  Network Issues: There may be network connectivity problems between the SAP system and the LDAP server.
  Missing or Incorrect Parameters: Required parameters for LDAP integration may be missing or incorrectly set in the SAP system.
  
  Solution
  To resolve the SO777 error, follow these steps:
  
  
  Check LDAP Configuration:
  
  Go to transaction SO20 in SAP.
  Verify the LDAP settings under the "LDAP" tab. Ensure that the host, port, and base