How To Fix SNC800 - No entry found in client &1 for &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SNC - Secure Network Communication, SNC

• Message number: 800

• Message text: No entry found in client &1 for &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SNC800 - No entry found in client &1 for &2 ?

  The SAP error message SNC800 indicates that there is no entry found in the specified client for the given user or service. This error typically occurs in the context of Secure Network Communications (SNC) when the system is trying to authenticate a user or service but cannot find the necessary configuration or entry in the SNC database.
  Cause:
  
  Missing SNC Configuration: The user or service might not be properly configured in the SNC database for the specified client.
  Incorrect Client: The client number specified in the error message may not be the correct one where the user or service is defined.
  User Not Created: The user or service might not have been created in the SAP system or might not have the necessary authorizations.
  SNC Parameters: The SNC parameters in the SAP system might not be set correctly, leading to issues in finding the required entries.
  SNC Library Issues: There could be issues with the SNC library or the underlying security infrastructure.
  
  Solution:
  
  
  Check SNC Configuration:
  
  Verify that the user or service is correctly configured in the SNC database for the specified client.
  Use transaction SU01 to check the user settings and ensure that the SNC-related parameters are correctly set.
  
  
  
  Verify Client Number:
  
  Ensure that you are using the correct client number. You can check the client settings in the SAP GUI.
  
  
  
  Create or Update User:
  
  If the user or service does not exist, create it using transaction SU01.
  If it exists but is not configured correctly, update the necessary fields.
  
  
  
  Review SNC Parameters:
  
  Check the SNC parameters in the SAP system. You can do this using transaction RZ10 to view the profile parameters.
  Ensure that parameters like snc/enable and snc/identity/as are set correctly.
  
  
  
  Check SNC Library:
  
  Ensure that the SNC library is correctly installed and configured on the application server.
  Verify that the correct version of the library is being used and that it is compatible with your SAP version.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for SNC configuration and troubleshooting for more detailed steps and guidelines.
  
  
  
  Related Information:
  
  SNC (Secure Network Communications): A security protocol that provides encryption and authentication for SAP communications.
  Transaction Codes: 
  
  SU01 - User Maintenance
  RZ10 - Profile Parameter Maintenance
  
  
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or patches related to this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.