How To Fix SMTTOOLS162 - Table &: Column data could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: SMTTOOLS - Multi Tenancy tools

• Message number: 162

• Message text: Table &: Column data could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMTTOOLS162 - Table &: Column data could not be retrieved ?

  The SAP error message SMTTOOLS162, which states "Table &: Column data could not be retrieved," typically occurs in the context of data migration or data transfer processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that the system is unable to access or retrieve data from a specified table and column.
  Possible Causes:
  
  Table or Column Does Not Exist: The specified table or column may not exist in the database, or there may be a typo in the table/column name.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to access the specified table or column.
  Data Model Changes: If there have been changes to the data model (e.g., during an upgrade or migration), the expected table or column may have been altered or removed.
  Database Connectivity Issues: There may be issues with the database connection that prevent data retrieval.
  Data Locking: The table or column may be locked by another process, preventing access to the data.
  
  Solutions:
  
  Verify Table and Column Names: Check the spelling and existence of the specified table and column in the database. Use transaction codes like SE11 (Data Dictionary) to confirm.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the table and column. You can use transaction SU53 to analyze authorization issues.
  Review Data Model Changes: If there have been recent changes to the data model, review the migration or upgrade documentation to understand any modifications that may have affected the table or column.
  Database Connection: Check the database connection settings and ensure that the database is up and running without issues.
  Check for Locks: Use transaction SM12 to check for any locks on the table that might be preventing access. If locks are found, determine if they can be released.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Migration Cockpit or the specific tool you are using for more context on the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SU53 (Authorization Check), and SM12 (Lock Entries) for troubleshooting.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.