How To Fix SMD020 - Document version could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: SMD - Solution Manager Documents

• Message number: 020

• Message text: Document version could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMD020 - Document version could not be created ?

  The SAP error message SMD020, which states "Document version could not be created," typically occurs in the context of document management or when working with SAP's document versioning features. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to create or modify document versions.
  Document Locking: The document might be locked by another user or process, preventing the creation of a new version.
  Configuration Issues: There may be configuration problems in the document management system (DMS) settings.
  Technical Errors: There could be underlying technical issues, such as database problems or system inconsistencies.
  Missing Required Fields: Certain mandatory fields may not be filled out, preventing the document version from being created.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create or modify document versions. This can be done by reviewing the user's roles and permissions in the SAP system.
  
  
  Release Document Lock: If the document is locked, identify the user or process that has locked it and request them to release the lock. You can also check transaction codes like SM12 to see if there are any locks on the document.
  
  
  Review Configuration: Check the configuration settings in the DMS to ensure that everything is set up correctly. This may involve reviewing document types, status profiles, and other related settings.
  
  
  Check for Technical Issues: Look into system logs (transaction SLG1) for any technical errors that might provide more context about the issue. If necessary, consult with your SAP Basis team to investigate any database or system inconsistencies.
  
  
  Complete Required Fields: Ensure that all mandatory fields are filled out correctly before attempting to create a new document version. Review the document's metadata and ensure compliance with any required formats or values.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues related to document versioning.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in SAP DMS.
  SAP Documentation: Review SAP's official documentation on Document Management System (DMS) for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.