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How To Fix SMD000 - General Error in Solution Manager Document Management


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SMD - Solution Manager Documents

  • Message number: 000

  • Message text: General Error in Solution Manager Document Management

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SMD000 - General Error in Solution Manager Document Management ?

    The SAP error message SMD000, which indicates a "General Error" in the Solution Manager Document Management, can arise from various underlying issues. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Configuration Issues: Incorrect configuration settings in the Solution Manager or Document Management System (DMS) can lead to this error.
    2. Authorization Problems: Insufficient user authorizations to access or modify documents in the DMS.
    3. System Performance: High load on the system or performance issues can cause timeouts or failures in processing requests.
    4. Database Issues: Problems with the database, such as connectivity issues or corruption, can lead to general errors.
    5. Transport Issues: If the DMS objects were transported incorrectly, it could lead to inconsistencies and errors.
    6. Software Bugs: There may be bugs in the version of SAP Solution Manager or DMS being used.

    Solutions:

    1. Check Configuration: Review the configuration settings for the Document Management System in the Solution Manager. Ensure that all necessary parameters are correctly set.
    2. User Authorizations: Verify that the user encountering the error has the necessary authorizations to access and manage documents in the DMS.
    3. System Performance: Monitor system performance and check for any bottlenecks. If necessary, optimize the system or increase resources.
    4. Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any connectivity issues or errors in the database logs.
    5. Transport Review: If the error occurred after a transport, review the transport logs and ensure that all objects were transported correctly.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve known issues.
    7. Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.

    Related Information:

    • SAP Support Portal: Utilize the SAP Support Portal to search for specific notes related to the SMD000 error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for Solution Manager and Document Management for best practices and troubleshooting steps.
    • Logs and Traces: Check the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the issue.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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