How To Fix /SMB/RUNTIME_CORE074 - Create an incident on component BC-CUS-TOL-API

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/RUNTIME_CORE -

• Message number: 074

• Message text: Create an incident on component BC-CUS-TOL-API

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/RUNTIME_CORE074 - Create an incident on component BC-CUS-TOL-API ?

  The SAP error message /SMB/RUNTIME_CORE074 typically indicates an issue related to the SAP Business Technology Platform (BTP) or the SAP Business Application Studio, particularly in the context of the API or service calls. The error suggests that there is a problem that requires the creation of an incident for the component BC-CUS-TOL-API, which is related to the API layer in SAP.
  Cause
  The specific causes of this error can vary, but common reasons include:
  
  Configuration Issues: Incorrect configuration settings in the API or service that is being called.
  Authorization Problems: Insufficient permissions for the user or service account trying to access the API.
  Service Availability: The API or service might be down or experiencing issues.
  Data Issues: Invalid or unexpected data being sent to the API.
  Version Mismatch: Incompatibility between different versions of the API or the consuming application.
  
  Solution
  To resolve the error, you can follow these steps:
  
  Check Configuration: Review the configuration settings for the API or service to ensure they are correct.
  Verify Authorizations: Ensure that the user or service account has the necessary permissions to access the API.
  Service Status: Check the status of the API or service to see if it is operational. You can do this through the SAP BTP cockpit or relevant monitoring tools.
  Review Logs: Look at the application logs or API logs for more detailed error messages that can provide insight into the issue.
  Data Validation: Validate the data being sent to the API to ensure it meets the expected format and constraints.
  Contact Support: If the issue persists, create an incident with SAP support, providing them with detailed information about the error, including any logs and the context in which the error occurred.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for the API you are working with to ensure you are following the correct procedures.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can offer solutions.
  
  Creating an incident with SAP support will typically require you to provide detailed information about your system environment, the steps leading up to the error, and any relevant logs or screenshots. This will help SAP support diagnose and resolve the issue more effectively.