How To Fix /SMB/RUNTIME_CORE069 - Error when retrieving error details

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/RUNTIME_CORE -

• Message number: 069

• Message text: Error when retrieving error details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/RUNTIME_CORE069 - Error when retrieving error details ?

  The SAP error message /SMB/RUNTIME_CORE069 typically indicates an issue related to the retrieval of error details in the context of SAP Business One or related applications. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Database Connectivity Issues: Problems with the connection to the database can prevent the retrieval of error details.
  Configuration Errors: Incorrect settings in the SAP Business One configuration can lead to runtime errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database may cause issues when the system attempts to retrieve error details.
  Insufficient Permissions: The user or service account may not have the necessary permissions to access certain data or logs.
  Software Bugs: There may be bugs in the version of SAP Business One or related components that lead to this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Ensure that the database server is running and accessible.
  Verify the connection settings in the SAP Business