How To Fix /SMB/RUNTIME_CORE037 - You are not authorized to unlock the activation queue entry

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/RUNTIME_CORE -

• Message number: 037

• Message text: You are not authorized to unlock the activation queue entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/RUNTIME_CORE037 - You are not authorized to unlock the activation queue entry ?

  The SAP error message /SMB/RUNTIME_CORE037 You are not authorized to unlock the activation queue entry typically indicates that the user attempting to unlock an activation queue entry does not have the necessary authorizations to perform this action. This error is often encountered in the context of SAP Business Workflow or when dealing with the activation of certain objects in the SAP system.
  Cause:
  
  Insufficient Authorizations: The user does not have the required roles or authorizations to unlock the activation queue entry.
  System Configuration: The system may have specific configurations that restrict access to certain users or roles.
  Locked Objects: The object that the user is trying to unlock may be locked by another user or process.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. The user should have the necessary permissions to unlock activation queue entries.
  You can use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  Assign Required Roles:
  
  If the user lacks the necessary authorizations, you may need to assign the appropriate roles or permissions. This typically involves working with your SAP security team or administrator.
  
  
  
  Unlock the Entry as an Authorized User:
  
  If you have access to a user account with the necessary authorizations, you can log in with that account and unlock the activation queue entry.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check if the object is locked by another user. If it is, you may need to wait for the lock to be released or contact the user who has locked it.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional context or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU53: Check authorization failures.
  SM12: Display and manage locks.
  PFCG: Role maintenance to manage user roles and authorizations.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  User Roles: Ensure that the user has roles related to workflow management or object activation, depending on the context of the error.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.