How To Fix /SMB/RUNTIME_CORE027 - Error by getting jobstate

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/RUNTIME_CORE -

• Message number: 027

• Message text: Error by getting jobstate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/RUNTIME_CORE027 - Error by getting jobstate ?

  The SAP error message /SMB/RUNTIME_CORE027 typically indicates an issue related to the job state retrieval in the SAP Business One or SAP Business Technology Platform (BTP) environment. This error can arise due to various reasons, including configuration issues, connectivity problems, or system resource limitations.
  Possible Causes:
  
  Job State Retrieval Issues: The system may be unable to retrieve the job state due to a misconfiguration or a temporary issue in the job processing system.
  Network Connectivity Problems: If the system is unable to communicate with the job server or database, it may lead to this error.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can cause job processing to fail.
  Database Issues: Corruption or issues within the database can prevent proper job state retrieval.
  Version Compatibility: Incompatibility between different versions of SAP components can lead to unexpected errors.
  
  Solutions:
  
  Check Job Configuration: Review the configuration settings for the job processing system to ensure they are correct.
  Network Diagnostics: Verify network connectivity between the SAP system and the job server. Ensure that there are no firewall or network issues blocking communication.
  Monitor System Resources: Check the system resources (CPU, memory, disk space) to ensure that the server is not overloaded. If necessary, optimize resource usage or scale up the infrastructure.
  Database Health Check: Perform a health check on the database to identify and resolve any issues. This may include running consistency checks or repairing the database.
  Review Logs: Check the application and system logs for any additional error messages or warnings that could provide more context about the issue.
  Update Components: Ensure that all components of the SAP system are up to date and compatible with each other. Apply any necessary patches or updates.
  Restart Services: Sometimes, simply restarting the relevant services or the entire system can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for guidance on job processing and error handling.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.