How To Fix /SMB/CM_API_COMMON103 - For Solution ID & Retoure - &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 103

  • Message text: For Solution ID & Retoure - &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON103 - For Solution ID & Retoure - & ?

    The SAP error message /SMB/CM_API_COMMON103 typically indicates an issue related to the processing of a solution ID or return (Retoure) in the context of the SAP system, particularly in the area of Customer Management or Service Management.

    Cause:

    The error message can arise due to several reasons, including but not limited to:

    1. Invalid Solution ID: The solution ID provided may not exist or may not be correctly formatted.
    2. Missing Data: Required fields or data related to the solution ID or return process may be missing.
    3. Authorization Issues: The user may not have the necessary permissions to access or modify the solution ID or return.
    4. System Configuration: There may be configuration issues in the SAP system that prevent the processing of the solution ID or return.
    5. Integration Issues: If the system is integrated with other applications, there may be issues in the data exchange or communication.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Solution ID: Check if the solution ID is valid and exists in the system. Ensure that it is correctly entered.
    2. Check Required Fields: Ensure that all required fields and data are filled out correctly in the transaction or process you are trying to execute.
    3. Review Authorizations: Confirm that the user has the necessary authorizations to perform the action related to the solution ID or return.
    4. Consult Configuration: Review the configuration settings in the SAP system related to Customer Management or Service Management to ensure everything is set up correctly.
    5. Check Logs: Look at the system logs for more detailed error messages or information that can help identify the root cause.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
    • Documentation: Review the SAP Help documentation for Customer Management or Service Management for more context on how solution IDs and returns are handled.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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