How To Fix /SMB/CM_API_COMMON020 - For Solution ID & Sales Organization - &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 020

  • Message text: For Solution ID & Sales Organization - &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON020 - For Solution ID & Sales Organization - & ?

    The SAP error message /SMB/CM_API_COMMON020 typically indicates an issue related to the configuration or data integrity in the SAP system, particularly when dealing with the Solution Manager or related components. The error message often includes placeholders like "Solution ID" and "Sales Organization," which suggest that the error is context-specific and may relate to a particular solution or sales organization setup.

    Possible Causes:

    1. Missing Configuration: The specified Solution ID or Sales Organization may not be properly configured in the system.
    2. Data Inconsistency: There may be inconsistencies in the data related to the Solution ID or Sales Organization.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the specified Solution ID or Sales Organization.
    4. Integration Issues: If the system is integrated with other applications or modules, there may be issues with the integration that are causing the error.
    5. System Bugs: There could be bugs or issues in the specific version of SAP you are using.

    Solutions:

    1. Check Configuration: Verify that the Solution ID and Sales Organization are correctly configured in the system. Ensure that all necessary settings are in place.
    2. Data Validation: Review the data associated with the Solution ID and Sales Organization for any inconsistencies or missing entries.
    3. User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the required data.
    4. Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
    • System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.

    If you have specific details about the context in which this error occurs, such as the transaction being executed or the specific actions taken prior to the error, that information can help in diagnosing the issue more accurately.

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