How To Fix /SMB/CM_API_COMMON005 - Wrong Solution ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 005

  • Message text: Wrong Solution ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON005 - Wrong Solution ID ?

    The SAP error message /SMB/CM_API_COMMON005 Wrong Solution ID typically indicates that there is an issue with the Solution ID being used in a specific context, often related to the SAP Cloud for Customer (C4C) or SAP Service Cloud environments. This error can occur when the Solution ID provided does not match any existing solutions in the system or is not valid for the operation being performed.

    Causes:

    1. Invalid Solution ID: The Solution ID entered may not exist in the system or may have been deleted.
    2. Incorrect Configuration: The system may not be properly configured to recognize the Solution ID.
    3. Data Synchronization Issues: There may be issues with data synchronization between different SAP systems or modules.
    4. User Permissions: The user may not have the necessary permissions to access the specified Solution ID.
    5. Typographical Errors: There may be a simple typo in the Solution ID being entered.

    Solutions:

    1. Verify Solution ID: Check the Solution ID for accuracy. Ensure that it exists in the system and is correctly entered.
    2. Check Configuration: Review the configuration settings in the SAP system to ensure that the Solution ID is properly set up and recognized.
    3. User Permissions: Ensure that the user has the necessary permissions to access the Solution ID. This may involve checking user roles and authorizations.
    4. Data Synchronization: If the error is related to data synchronization, ensure that all relevant systems are properly synchronized and that there are no connectivity issues.
    5. Consult Documentation: Refer to SAP documentation or support resources for guidance on the specific context in which the error occurs.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details about the error and the context in which it occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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