How To Fix /SMB/CHECK_FRAMEWORK004 - Customer solution does not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CHECK_FRAMEWORK -

  • Message number: 004

  • Message text: Customer solution does not exist in the system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CHECK_FRAMEWORK004 - Customer solution does not exist in the system ?
    The SAP error message /SMB/CHECK_FRAMEWORK004 Customer solution does not exist in the system typically indicates that the system is unable to find a specific customer solution that is expected to be present in the system. This error can occur in various contexts, such as during the execution of a transaction or when trying to access certain functionalities related to customer solutions.
    Causes:
    
    Missing Configuration: The customer solution may not have been configured or activated in the system.
    Incorrect Input: The input parameters or identifiers used to search for the customer solution may be incorrect or not matching any existing records.
    Data Migration Issues: If data was migrated from another system, the customer solution data may not have been transferred correctly.
    Authorization Issues: The user may not have the necessary authorizations to view or access the customer solution.
    System Version: The version of the SAP system may not support the specific customer solution being referenced.
    
    Solutions:
    
    Check Configuration: Verify

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