How To Fix SM799 - Program error: Window does not fit on the screen

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 799

• Message text: Program error: Window does not fit on the screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SM799 - Program error: Window does not fit on the screen ?

  The SAP error message SM799, which states "Program error: Window does not fit on the screen," typically occurs when the SAP GUI window is not properly sized for the display settings of your monitor or when there are issues with the SAP GUI configuration. Here are some potential causes, solutions, and related information:
  Causes:
  
  Screen Resolution: The resolution of your monitor may not be compatible with the size of the SAP GUI window.
  SAP GUI Settings: The settings in the SAP GUI may be configured incorrectly, leading to display issues.
  Multiple Monitors: If you are using multiple monitors with different resolutions, it can cause display issues.
  SAP GUI Version: An outdated version of the SAP GUI may have bugs or compatibility issues with your operating system or display settings.
  Operating System Settings: High DPI settings or scaling options in your operating system can affect how applications are displayed.
  
  Solutions:
  
  
  Adjust Screen Resolution:
  
  Change your screen resolution to a standard setting that is compatible with SAP GUI (e.g., 1920x1080).
  Right-click on the desktop, select "Display settings," and adjust the resolution.
  
  
  
  Modify SAP GUI Settings:
  
  Open the SAP GUI and go to the options/settings menu.
  Navigate to the "Visual Design" or "Display" settings and adjust the window size or scaling options.
  
  
  
  Check for Multiple Monitors:
  
  If using multiple monitors, ensure that they are set to the same resolution and scaling settings.
  Try moving the SAP GUI window to a different monitor to see if the issue persists.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI. Check for updates and install the latest version if necessary.
  
  
  
  Adjust Operating System DPI Settings:
  
  In Windows, go to "Display settings" and check the scaling options. Set it to 100% if it is higher.
  You can also try running the SAP GUI in compatibility mode for older versions of Windows.
  
  
  
  Reset SAP GUI Configuration:
  
  If the issue persists, consider resetting the SAP GUI configuration to default settings.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the problem continues, consider reaching out to your organization's IT support or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the SM799 error and ensure that the SAP GUI window fits properly on your screen.