How To Fix SM260 - Error when making telephone connection to &

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 260

• Message text: Error when making telephone connection to &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SM260 - Error when making telephone connection to & ?

  The SAP error message SM260 typically indicates an issue with the telephone connection setup in the SAP system. This error can occur when trying to use the SAP telephone integration features, such as the SAP Business Communication Management (BCM) or when attempting to initiate calls from within the SAP GUI.
  
  Cause:
  
  
  Configuration Issues: The telephone connection may not be properly configured in the SAP system. This includes settings related to the telephony server or the communication interface.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the telephony server.
  Missing or Incorrect Parameters: The parameters required for the telephone connection (like the telephone number format, dialing rules, etc.) may be missing or incorrectly set.
  Telephony Software Issues: The telephony software or middleware that connects SAP to the telephony system may not be functioning correctly or may not be installed.
  
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the telephony integration in the