How To Fix SLS319 - Origin is not valid. Please enter 'SYSTEM' or 'CUSTOMER'.

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS - PAW - Message class

• Message number: 319

• Message text: Origin is not valid. Please enter 'SYSTEM' or 'CUSTOMER'.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS319 - Origin is not valid. Please enter 'SYSTEM' or 'CUSTOMER'. ?

  The SAP error message SLS319, which states "Origin is not valid. Please enter 'SYSTEM' or 'CUSTOMER'," typically occurs in the context of SAP's Service Lifecycle Management (SLM) or related modules where the system expects a specific input for the origin of a service request or transaction.
  Cause:
  The error is triggered when the input for the "Origin" field does not match the expected values. The system is designed to accept only two specific values:
  
  SYSTEM: This indicates that the origin of the request is from the system itself.
  CUSTOMER: This indicates that the origin of the request is from a customer.
  
  If the user inputs any other value or leaves the field blank, the system will generate this error message.
  Solution:
  To resolve the SLS319 error, follow these steps:
  
  
  Check Input: Ensure that you are entering either "SYSTEM" or "CUSTOMER" in the Origin field. Double-check for any typos or extra spaces.
  
  
  Field Configuration: If you are developing or customizing the application, ensure that the field is correctly configured to accept only the specified values. You may need to check the relevant configuration settings in the SAP system.
  
  
  User Training: If this error is occurring frequently, consider providing training or documentation to users to ensure they understand the valid inputs for the Origin field.
  
  
  Debugging: If you are a developer or have access to technical support, you may want to debug the transaction to see if there are any underlying issues causing the incorrect value to be processed.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction or module you are working with.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific error messages or behaviors.
  Transaction Codes: Familiarize yourself with the transaction codes related to the module you are working in, as this can help in troubleshooting.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By ensuring that the input is correct and following the above steps, you should be able to resolve the SLS319 error effectively.