How To Fix SLIC213 - Cannot start documentation display

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 213

• Message text: Cannot start documentation display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC213 - Cannot start documentation display ?

  The SAP error message SLIC213, which states "Cannot start documentation display," typically occurs when there is an issue with accessing the documentation or help files associated with a particular transaction or function in SAP. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Documentation Files: The documentation files may not be installed or may be missing from the SAP system.
  Incorrect Configuration: The system may not be correctly configured to access the documentation.
  Network Issues: There may be network issues preventing access to the documentation server.
  Authorization Issues: The user may not have the necessary authorizations to access the documentation.
  Browser Compatibility: If the documentation is being accessed through a web browser, there may be compatibility issues with the browser being used.
  
  Solutions:
  
  
  Check Documentation Installation:
  
  Ensure that the necessary documentation files are installed in the SAP system. This can be checked in the SAP GUI under the transaction code SNOTE or by consulting with your SAP Basis team.
  
  
  
  Verify Configuration:
  
  Check the configuration settings for the documentation display. This can include settings in the SAP GUI or the SAP NetWeaver system.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the documentation. This may involve checking firewall settings or network configurations.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the documentation. This can be checked in the user roles and authorizations.
  
  
  
  Browser Settings:
  
  If accessing documentation through a web browser, try using a different browser or updating the current browser to the latest version. Ensure that pop-ups are allowed and that any necessary plugins are enabled.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this issue. You can search for notes related to SLIC213 in the SAP Support Portal.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They may provide specific patches or updates that can resolve the issue.
  SAP Community: Engaging with the SAP Community forums can also provide insights from other users who may have encountered similar issues.
  Documentation Access: Familiarize yourself with the standard procedures for accessing SAP documentation, as this can vary based on the version and configuration of your SAP system.
  
  By following these steps, you should be able to diagnose and resolve the SLIC213 error in your SAP environment.