How To Fix SLIC208 - Cannot determine hardware key

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 208

• Message text: Cannot determine hardware key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC208 - Cannot determine hardware key ?

  The SAP error message SLIC208, which states "Cannot determine hardware key," typically occurs in the context of SAP licensing and system installation. This error indicates that the SAP system is unable to retrieve or identify the hardware key necessary for licensing purposes. The hardware key is a unique identifier that is generated based on the hardware configuration of the server where the SAP system is installed.
  Causes:
  
  Missing or Incorrect Hardware Key: The hardware key may not be generated correctly or may be missing from the system.
  Changes in Hardware Configuration: If there have been changes to the server's hardware (e.g., CPU, motherboard), the hardware key may change, leading to this error.
  SAP Kernel Issues: An outdated or incompatible SAP kernel version may cause issues in retrieving the hardware key.
  Incorrect System Configuration: Misconfigurations in the SAP system settings can prevent the hardware key from being determined.
  License Issues: If the system is not properly licensed or if the license has expired, this error may occur.
  
  Solutions:
  
  Check Hardware Configuration: Ensure that the hardware configuration of the server has not changed. If it has, you may need to generate a new hardware key.
  Generate Hardware Key: You can generate a new hardware key using the SAP transaction code SLICENSE. This will allow you to obtain the current hardware key based on the server's configuration.
  Update SAP Kernel: Ensure that you are using a compatible and up-to-date version of the SAP kernel. If necessary, download and apply the latest kernel patch.
  Check License Status: Verify that your SAP license is valid and has not expired. You can check this in the SAP system using transaction SLICENSE.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and licensing situation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLICENSE for license management and SLICENSE for generating hardware keys.
  SAP Notes: Check SAP Notes related to licensing and hardware key issues for any specific patches or updates that may address your problem.
  Documentation: Review SAP documentation regarding system installation and licensing to ensure compliance with SAP's requirements.
  
  By following these steps, you should be able to resolve the SLIC208 error and ensure that your SAP system is properly licensed and configured.