How To Fix SLIC110 - Invalid hardware key

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 110

• Message text: Invalid hardware key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC110 - Invalid hardware key ?

  The SAP error message SLIC110: Invalid hardware key typically occurs when there is a mismatch or issue with the hardware key that is used for licensing SAP software. This error can arise due to several reasons, including changes in the hardware configuration of the server where SAP is installed, or if the hardware key has not been properly registered or is invalid.
  Causes:
  
  Hardware Changes: If there have been changes to the server's hardware (e.g., CPU, motherboard, or other components), the hardware key may no longer match the current configuration.
  Incorrect License Key: The license key provided may not correspond to the hardware key of the system.
  System Cloning: If the system was cloned from another server, the hardware key may not be valid for the new instance.
  Expired License: The license associated with the hardware key may have expired.
  SAP System Configuration Issues: There may be issues with the configuration of the SAP system that prevent it from recognizing the hardware key correctly.
  
  Solutions:
  
  Check Hardware Configuration: Verify the current hardware configuration of the server and ensure that it matches the configuration for which the license was issued.
  Re-register the Hardware Key: If there have been changes to the hardware, you may need to re-register the hardware key with SAP. This can typically be done through the SAP Marketplace or by contacting SAP support.
  Obtain a New License Key: If the hardware key is invalid, you may need to request a new license key from SAP that corresponds to the current hardware configuration.
  Check License Validity: Ensure that the license is still valid and has not expired. If it has expired, you will need to renew it.
  Contact SAP Support: If you are unable to resolve the issue, it may be necessary to contact SAP support for assistance. They can provide guidance based on your specific situation and help you resolve the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to licensing and hardware keys for any specific instructions or updates.
  SAP Marketplace: You can access the SAP Marketplace to manage your licenses and hardware keys.
  Documentation: Review the SAP documentation for your specific version to understand how licensing and hardware keys are managed.
  
  Preventive Measures:
  
  Regular Backups: Always keep backups of your system and configuration to avoid issues during hardware changes.
  Documentation of Changes: Maintain a record of any hardware changes made to the server to facilitate easier troubleshooting in the future.
  License Management: Regularly review and manage your SAP licenses to ensure compliance and avoid issues with hardware keys.
  
  By following these steps, you should be able to address the SLIC110 error and ensure that your SAP system is properly licensed and configured.