How To Fix SLEI_DEF_MSG071 - Error occurred while getting the client details

SAP Error Message - Details

• Message type: E = Error

• Message class: SLEI_DEF_MSG - Message class for LEI design time linkages

• Message number: 071

• Message text: Error occurred while getting the client details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLEI_DEF_MSG071 - Error occurred while getting the client details ?

  The SAP error message SLEI_DEF_MSG071 indicates that there was an issue while trying to retrieve client details in the SAP system. This error can occur in various contexts, often related to the SAP Landscape Management (LaMa) or during client administration tasks.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the database or other components.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access client details.
  Configuration Errors: There could be misconfigurations in the SAP system settings or client settings.
  Database Issues: Problems with the underlying database, such as corruption or unavailability, can lead to this error.
  System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the database or other components.
  Review Authorizations: Verify that the user has the necessary permissions to access client details. You may need to consult with your SAP security team.
  Check Configuration Settings: Review the configuration settings in the SAP system to ensure they are correct. This includes checking client settings and any relevant parameters.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any signs of corruption or performance issues.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or resource constraints that may be affecting the operation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like SCC4 (Client Administration) or SCCL (Client Copy).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review the official SAP documentation related to client management and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SLEI_DEF_MSG071 error.