How To Fix SL213 - System log message and problem class must be maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: SL - System log

• Message number: 213

• Message text: System log message and problem class must be maintained

What causes this issue?

The entry is incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete the entry:
message ID (two plus one characters)
message text
problem classification
or cancel processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SL213 - System log message and problem class must be maintained ?

  The SAP error message SL213 ("System log message and problem class must be maintained") typically occurs when there is a configuration issue related to the logging of system messages or problem classes in the SAP system. This error is often encountered in the context of SAP Solution Manager or when dealing with incident management.
  Cause:
  The error arises when the system is unable to find the necessary configuration for logging system messages or problem classes. This can happen due to:
  
  Missing Configuration: The required entries for system log messages or problem classes are not maintained in the relevant customizing tables.
  Inconsistent Data: There may be inconsistencies or missing data in the configuration settings that are required for the system to process messages correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the configuration settings.
  
  Solution:
  To resolve the SL213 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to the relevant section for incident management or system logging.
  Ensure that the system log messages and problem classes are properly defined and maintained.
  
  
  
  Maintain System Log Messages:
  
  Use transaction code SLG1 to check the system log for any additional details related to the error.
  If necessary, maintain the system log messages by going to the relevant customizing area and ensuring that all required fields are filled out.
  
  
  
  Maintain Problem Classes:
  
  Ensure that the problem classes are defined in the system. You can check this in the customizing settings for incident management.
  If problem classes are missing, create new entries as needed.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the configuration settings.
  If needed, consult with your SAP security team to ensure proper roles and authorizations are assigned.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that they are transported to the quality and production environments properly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any additional guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for customizing settings.
  SLG1 for viewing system logs.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SL213 error and ensure that the system log messages and problem classes are properly maintained in your SAP system.