How To Fix SL206 - Problem class & is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: SL - System log

• Message number: 206

• Message text: Problem class & is not defined

What causes this issue?

The specified problem class does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid problem class or use the function 'Choose class' to
choose one from the list.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SL206 - Problem class & is not defined ?

  The SAP error message SL206, which states "Problem class & is not defined," typically occurs in the context of SAP Solution Manager or when working with SAP's Service Desk functionality. This error indicates that the system is unable to find a specific problem class that has been referenced in a transaction or process.
  Cause:
  
  Missing Configuration: The problem class that is being referenced has not been defined in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Input: The user may have entered an incorrect or invalid problem class code that does not exist in the system.
  Transport Issues: If the problem class was recently created or modified in a development environment, it may not have been transported correctly to the production environment.
  
  Solution:
  
  
  Define the Problem Class:
  
  Go to the configuration settings in SAP Solution Manager.
  Navigate to the area where problem classes are defined (usually under the Service Desk or Incident Management configuration).
  Create a new problem class if it does not exist, ensuring that you provide all necessary details.
  
  
  
  Check for Typographical Errors:
  
  Verify that the problem class code entered is correct. Look for any typos or incorrect characters.
  
  
  
  Transport the Configuration:
  
  If the problem class was created in a development environment, ensure that it has been properly transported to the production environment. Check the transport logs for any issues.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the problem class. Sometimes, authorization issues can lead to similar error messages.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to define or manage problem classes in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SOLMAN_WORKCENTER or CRMD_ORDER to access the relevant areas in SAP Solution Manager.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP support for further assistance.