How To Fix SK562 - The call with ID & was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: SK - SAPcomm messages

• Message number: 562

• Message text: The call with ID & was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SK562 - The call with ID & was canceled ?

  The SAP error message SK562, which states "The call with ID & was canceled," typically occurs in the context of SAP's communication or integration processes, such as when using Remote Function Calls (RFC), Business Application Programming Interfaces (BAPIs), or other inter-system communications.
  Cause:
  
  Timeouts: The call may have taken too long to process, leading to a timeout and subsequent cancellation.
  Network Issues: Connectivity problems between systems can cause calls to be canceled.
  System Overload: If the system is under heavy load, it may not be able to process requests in a timely manner.
  Configuration Issues: Incorrect settings in the RFC destination or other configuration parameters can lead to cancellations.
  User Intervention: The call may have been manually canceled by a user or administrator.
  
  Solution:
  
  Check System Load: Monitor the system performance and load. If the system is overloaded, consider optimizing performance or scheduling jobs during off-peak hours.
  Increase Timeout Settings: If timeouts are frequent, consider increasing the timeout settings for the relevant RFC or BAPI calls.
  Network Stability: Ensure that the network connection between the systems is stable and reliable. Check for any network issues or interruptions.
  Review Configuration: Verify the configuration of the RFC destination and ensure that all parameters are set correctly.
  Error Logs: Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  Debugging: If the issue persists, consider debugging the function module or program that is generating the call to identify any underlying issues.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific function module or BAPI being called to ensure that it is being used correctly.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.