How To Fix SIPT662 - Customer &1 can no longer be created

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 662

• Message text: Customer &1 can no longer be created

What causes this issue?

You cannot delete a customer and then create a customer with the same
customer number if the corresponding customer number has been used in
documents that have been posted with a Portuguese digital signature (in
a Portuguese company code or in a Portuguese organizational unit of a
foreign company code).

System Response

The system prevents the creation of the customer.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use a different customer number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT662 - Customer &1 can no longer be created ?

  The SAP error message SIPT662, which states "Customer &1 can no longer be created," typically occurs when there are restrictions or conditions that prevent the creation of a customer record in the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Customer Already Exists: The customer you are trying to create may already exist in the system, either in the same or a different organizational unit.
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid or missing mandatory fields.
  Status Restrictions: The customer master data may be in a status that does not allow for new entries (e.g., blocked or deleted).
  Configuration Settings: Certain configuration settings in the SAP system may restrict the creation of new customers based on specific criteria (e.g., company code, sales area).
  Authorization Issues: The user may not have the necessary authorizations to create a customer in the system.
  
  Solutions:
  
  Check for Existing Customer: Verify if the customer already exists in the system. You can do this by searching for the customer using the customer number or name.
  Review Input Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Check for any mandatory fields that may be missing.
  Check Customer Status: Look into the status of the customer master data. If the customer is blocked or marked for deletion, you may need to change the status or create a new customer with a different identifier.
  Review Configuration: Consult with your SAP configuration team to review any settings that may be preventing the creation of new customers. This may include checking the customer account groups and their settings.
  Authorization Check: Ensure that the user attempting to create the customer has the necessary authorizations. If not, the user may need to request additional permissions from the system administrator.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data) to create customers.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Refer to SAP documentation for customer master data management for more detailed information on the fields and requirements for creating customers.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.