How To Fix SIG401 - * Messages on multiple-signature principle *

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 401

• Message text: * Messages on multiple-signature principle *

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG401 - * Messages on multiple-signature principle * ?

  The SAP error message SIG401, which pertains to the "Messages on multiple-signature principle," typically arises in the context of workflows or processes that require multiple approvals or signatures. This error can occur in various SAP modules, particularly in financial or procurement processes where multiple authorizations are necessary.
  Cause:
  The SIG401 error usually indicates that there is an issue with the configuration or processing of the multiple-signature workflow. Common causes include:
  
  Missing Signatures: One or more required signatures or approvals have not been provided.
  Configuration Issues: The workflow or approval process may not be correctly configured in the system.
  Authorization Problems: The user attempting to process the document may not have the necessary authorizations to complete the action.
  Document Status: The document may be in a status that does not allow for further processing until all required signatures are obtained.
  
  Solution:
  To resolve the SIG401 error, consider the following steps:
  
  
  Check Required Signatures: Review the document or transaction to ensure that all required signatures have been obtained. If any signatures are missing, follow up with the relevant approvers.
  
  
  Review Workflow Configuration: Ensure that the workflow for the document is correctly configured. This may involve checking the settings in the SAP workflow management area to confirm that all necessary steps and approvals are defined.
  
  
  Verify User Authorizations: Check the authorizations of the user encountering the error. Ensure that they have the necessary permissions to approve or process the document.
  
  
  Document Status Review: Check the status of the document. If it is in a state that does not allow further processing, you may need to change its status or take corrective actions to move it forward.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to workflows and multiple-signature processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Resources: Consider training sessions or resources that focus on SAP workflow management and authorization processes to better understand how to configure and troubleshoot these systems.
  
  By following these steps, you should be able to identify and resolve the SIG401 error effectively.