How To Fix SIG304 - No signatures found that match the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 304

• Message text: No signatures found that match the selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG304 - No signatures found that match the selection criteria ?

  The SAP error message SIG304 "No signatures found that match the selection criteria" typically occurs in the context of digital signatures, particularly when working with documents or transactions that require electronic signatures. This error indicates that the system could not find any signatures that meet the specified criteria for the operation you are trying to perform.
  Causes:
  
  No Signatures Available: There may be no signatures created or available for the document or transaction you are trying to process.
  Selection Criteria Mismatch: The criteria you are using to search for signatures (such as date range, user ID, or document type) may not match any existing signatures.
  Authorization Issues: The user may not have the necessary authorizations to view or access the signatures.
  Configuration Issues: There may be issues with the configuration of the digital signature functionality in the SAP system.
  Document Status: The document may not be in a status that allows for signatures to be applied or viewed.
  
  Solutions:
  
  Check for Existing Signatures: Verify if any signatures exist for the document or transaction. You can do this by checking the relevant tables or using transaction codes related to digital signatures.
  Review Selection Criteria: Ensure that the selection criteria you are using to search for signatures are correct and relevant. Adjust the criteria if necessary.
  User Authorizations: Check if the user has the necessary authorizations to access and view the signatures. If not, work with your SAP security team to grant the required permissions.
  Configuration Review: Review the configuration settings for digital signatures in your SAP system. Ensure that everything is set up correctly according to your organization's requirements.
  Document Status Check: Ensure that the document is in a status that allows for signatures. If the document is locked or in a state that does not permit signing, you may need to change its status.
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to digital signatures and the error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service configuration), SOST (for sending emails), or others related to digital signatures.
  SAP Notes: Check SAP Notes for any known issues or patches related to digital signatures and the SIG304 error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SIG304 error in your SAP system.