How To Fix SIG259 - User & does not exist or no address data exist for the user

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 259

• Message text: User & does not exist or no address data exist for the user

What causes this issue?

You cannot execute a signature for one of the following reasons:
User ID &V1& that you have entered has not been created in the system.
The user name has not been maintained completely in user master record
&V1&. This name is copied to the signed document when you execute a
signature.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you have entered the correct user ID. If it is correct,
contact your system administrator.

Procedure for System Administrators

RESET N1
Call up user master record &V1& and check whether the data for user is
correct.
<DS:TRAN.SU01>Edit User Master Record</>
Add the user's complete name on the <LS>Address</> tab page.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG259 - User & does not exist or no address data exist for the user ?

  The SAP error message SIG259 indicates that the user specified does not exist in the system or that there is no address data associated with that user. This error typically arises in scenarios where user information is required, such as when trying to send emails, notifications, or when performing user-specific actions.
  Causes:
  
  User Does Not Exist: The user ID entered may not be valid or may not have been created in the SAP system.
  Inactive User: The user may exist but is inactive or locked in the system.
  Missing Address Data: The user exists, but the address data (like email address) is not maintained in the user profile.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions.
  Data Synchronization Issues: If the SAP system is integrated with other systems (like an LDAP directory), there may be synchronization issues leading to missing user data.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. Enter the user ID and see if the user profile is available.
  
  
  
  Activate User:
  
  If the user exists but is inactive, you can activate the user in the SU01 transaction by changing the user status.
  
  
  
  Maintain Address Data:
  
  In the SU01 transaction, check the "Address" tab to ensure that the necessary address data (like email) is filled out. If not, enter the required information.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. This can be checked in the SU01 transaction under the "Roles" tab.
  
  
  
  Data Synchronization:
  
  If your SAP system is integrated with other systems, check for any synchronization issues. You may need to run synchronization jobs or check the integration settings.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts.
  
  
  By following these steps, you should be able to identify and resolve the SIG259 error in your SAP system.