How To Fix SIG258 - System error while processing (contact your system administrator)

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 258

• Message text: System error while processing (contact your system administrator)

What causes this issue?

An internal error occurred while processing.The reason for signature
for the signature object you have called has not been maintained
completely and you cannot execute the signature.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

RESET N1
Call up domain SIG_OBJ and go to the <LS>Value range</> tab page.
A fixed value has been maintained for each signature object type on
this tab page. The system copies the short text for the fixed value to
the dialog box for executing digital signatures and to the signed
document as the reason for signature.
Enter the missing short text.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG258 - System error while processing (contact your system administrator) ?

  The SAP error message SIG258, which states "System error while processing (contact your system administrator)," is a generic error message that indicates an issue occurred during the processing of a request in the SAP system. This error can arise from various underlying causes, and troubleshooting it typically requires a systematic approach.
  Possible Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to processing errors.
  Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks, can trigger this error.
  Authorization Problems: Insufficient user authorizations may prevent the system from processing certain requests.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can lead to runtime errors.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can cause processing failures.
  Transport Issues: Problems with transport requests or inconsistencies in the system landscape can lead to errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that occurred around the time of the error. This can help identify specific ABAP runtime errors.
  Review Authorization: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Check Configuration: Verify that the system configuration is correct and that all necessary settings are in place.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no connectivity issues.
  Memory and Resource Monitoring: Monitor system resources to ensure that there are no memory shortages or performance issues on the application server.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log), and SM37 (Job Monitoring) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation and guides related to the specific module or functionality where the error occurred.
  
  By following these steps, you should be able to diagnose and potentially resolve the SIG258 error in your SAP system.