How To Fix SH500 - Reserved for SAP Help System

SAP Error Message - Details

• Message type: E = Error

• Message class: SH - SAPhelp messages

• Message number: 500

• Message text: Reserved for SAP Help System

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SH500 - Reserved for SAP Help System ?

  The SAP error message SH500, which states "Reserved for SAP Help System," typically indicates that the system is unable to provide a specific help or documentation resource for the action you are trying to perform. This message is often encountered when users attempt to access help documentation or context-sensitive help within the SAP GUI, but the system cannot retrieve the relevant information.
  Causes:
  
  Missing Help Files: The help files or documentation may not be installed or may be missing from the SAP system.
  System Configuration: The system may not be properly configured to access the help documentation.
  Network Issues: If the help system is supposed to access online resources, network issues may prevent it from retrieving the necessary information.
  Version Compatibility: The version of the SAP system you are using may not have the relevant help documentation available.
  
  Solutions:
  
  Check Help Files: Ensure that the necessary help files are installed on your SAP system. You may need to consult with your SAP Basis team to verify this.
  System Configuration: Review the configuration settings for the SAP Help System. Ensure that the system is set up to access the help documentation correctly.
  Network Connectivity: If the help system relies on online resources, check your network connection and ensure that the SAP system can access the internet or the relevant help servers.
  Update SAP System: If you are using an older version of SAP, consider updating to a newer version that may have better support for help documentation.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and version.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the SH500 error message. SAP Notes often provide patches or workarounds for specific problems.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation for your specific module or transaction to find alternative ways to access help or guidance.
  
  By following these steps, you should be able to address the SH500 error message and access the help resources you need.