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How To Fix SF855 - Getting Started with R/3 can only be accessed under Windows


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SF - SAPfind: Message Texts

  • Message number: 855

  • Message text: Getting Started with R/3 can only be accessed under Windows

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SF855 - Getting Started with R/3 can only be accessed under Windows ?

    The SAP error message SF855, which states "Getting Started with R/3 can only be accessed under Windows," typically occurs when a user attempts to access the "Getting Started with R/3" feature from an unsupported operating system or environment. This feature is designed to be used specifically in a Windows environment, and trying to access it from other operating systems (like Unix or Linux) will trigger this error.

    Cause:

    1. Operating System Compatibility: The primary cause of this error is that the feature is not compatible with the operating system you are using. It is specifically designed for Windows environments.
    2. SAP GUI Version: If you are using an outdated version of the SAP GUI or if it is not properly installed, it may lead to compatibility issues.
    3. Access Method: If you are trying to access the feature through a method that does not support Windows (like a web browser on a non-Windows OS), this error may occur.

    Solution:

    1. Use a Windows Environment: The simplest solution is to access the "Getting Started with R/3" feature from a Windows machine. Ensure that you are using a compatible version of the SAP GUI.
    2. Update SAP GUI: If you are already on a Windows machine, ensure that your SAP GUI is up to date. Download the latest version from the SAP support portal if necessary.
    3. Check Installation: Verify that the SAP GUI is correctly installed on your Windows machine. Reinstalling the GUI may resolve any underlying issues.
    4. Access via Remote Desktop: If you are on a non-Windows machine, consider using a remote desktop application to connect to a Windows machine that has the SAP GUI installed.

    Related Information:

    • SAP Notes: Check SAP Notes related to the error message for any specific patches or updates that may address the issue.
    • Documentation: Refer to the official SAP documentation for guidance on system requirements and compatibility for the SAP GUI.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.

    By following these steps, you should be able to resolve the SF855 error and access the "Getting Started with R/3" feature successfully.

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