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How To Fix SF417 - Generic term & may not be selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SF - SAPfind: Message Texts

  • Message number: 417

  • Message text: Generic term & may not be selected

  • Show details Hide details
  • What causes this issue?

    You have tried to choose a higher-level node in the term hierarchy.
    This is not allowed.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please choose one or more lower-level nodes.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SF417 - Generic term & may not be selected ?

    The SAP error message SF417 ("Generic term & may not be selected") typically occurs in the context of SAP SuccessFactors when a user attempts to select a generic term that is not allowed in a specific context. This error is often related to the configuration of the system, particularly in areas such as job requisitions, competencies, or other modules where terms or categories are defined.

    Cause:

    1. Generic Term Usage: The term you are trying to select is classified as a "generic term" in the system, which means it is not specific enough for the context in which you are trying to use it.
    2. Configuration Settings: The system may be configured to restrict the use of generic terms in certain fields or processes to ensure data integrity and clarity.
    3. Data Integrity Rules: SAP SuccessFactors may have built-in rules that prevent the selection of terms that do not meet specific criteria.

    Solution:

    1. Select a Specific Term: Instead of selecting the generic term, choose a more specific term that fits the context of your action. Review the available options and select one that is appropriate.
    2. Check Configuration: If you have access to the configuration settings, review the settings related to the terms or categories in question. Ensure that the terms are set up correctly and that the system allows for the selection of the desired terms.
    3. Consult Documentation: Refer to the SAP SuccessFactors documentation or help resources for guidance on the specific module you are working with. This may provide insights into the rules governing term selection.
    4. Contact Support: If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP SuccessFactors support for assistance. They may be able to provide more detailed insights based on your specific configuration and usage.

    Related Information:

    • SAP SuccessFactors Community: Engage with the SAP SuccessFactors community forums where users share similar experiences and solutions.
    • Release Notes: Check the release notes for your version of SAP SuccessFactors, as updates may include changes to how terms are handled.
    • Training Resources: Utilize training resources or courses available for SAP SuccessFactors to better understand the system's configuration and term management.

    By following these steps, you should be able to address the SF417 error and continue with your tasks in SAP SuccessFactors.

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