How To Fix SF117 - Unknown document key

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 117

• Message text: Unknown document key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SF117 - Unknown document key ?

  The SAP error message SF117 "Unknown document key" typically occurs in the context of SAP SuccessFactors or other SAP modules when the system is unable to find a document or record associated with a specific key or identifier. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect Document Key: The document key being referenced may be incorrect or misspelled.
  Document Deletion: The document or record may have been deleted or archived, making it unavailable for retrieval.
  Data Synchronization Issues: There may be synchronization issues between different systems or modules, leading to discrepancies in document availability.
  Authorization Issues: The user may not have the necessary permissions to access the document, leading to the error.
  System Configuration: There may be configuration issues within the SAP system that prevent the document from being recognized.
  
  Solutions:
  
  Verify Document Key: Double-check the document key you are using to ensure it is correct and formatted properly.
  Check Document Status: Confirm whether the document still exists in the system and has not been deleted or archived.
  Review User Permissions: Ensure that the user has the appropriate permissions to access the document in question.
  Data Synchronization: If the issue is related to data synchronization, check the integration settings and ensure that data is being transferred correctly between systems.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message SF117.
  Documentation: Review the official SAP documentation for the specific module you are working with to understand the context of the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the SF117 error and implement a suitable solution.