How To Fix /SEHS/BA_MISC2798 - Problems calling the EH&S system to read the application log using RFC

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC2 -

• Message number: 798

• Message text: Problems calling the EH&S system to read the application log using RFC

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC2798 - Problems calling the EH&S system to read the application log using RFC ?

  The SAP error message /SEHS/BA_MISC2798 indicates that there is a problem with calling the Environment, Health, and Safety (EH&S) system to read the application log using Remote Function Call (RFC). This error can arise due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  RFC Connection Issues: The RFC connection between the systems may not be properly configured or may be down.
  Authorization Problems: The user executing the function may not have the necessary authorizations to access the EH&S application log.
  Network Issues: There may be network connectivity problems between the systems involved.
  System Configuration: The EH&S system may not be correctly configured to handle the request.
  Technical Errors: There could be underlying technical issues, such as missing or corrupted data in the EH&S system.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 and verify the RFC destination used for the EH&S system.
  Test the connection to ensure it is working properly.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the EH&S logs. You can check this in transaction SU53 after the error occurs to see if there are any authorization failures.
  
  
  
  Network Troubleshooting:
  
  Check for any network issues that might be affecting the connection between the systems. This may involve checking firewalls, VPNs, or other network configurations.
  
  
  
  System Configuration:
  
  Review the configuration settings for the EH&S system to ensure that it is set up correctly to handle RFC calls. This may involve checking the EH&S settings in transaction SPRO.
  
  
  
  Check Application Logs:
  
  Look into the application logs in the EH&S system to see if there are any additional error messages or information that can help diagnose the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SU53: Authorization Check
  SPRO: Customizing Implementation Guide
  SLG1: Application Log Display
  
  
  
  Documentation: Review the SAP EH&S documentation for any specific configuration or operational guidelines that may be relevant to your setup.
  
  
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SEHS/BA_MISC2798.